Your Questions Answered

When our estimators price a job, they carefully consider the size of each piece required and the dimensions of the stone slabs available. Using advanced computer software, we calculate how many slabs will likely be needed and, importantly, whether any usable offcuts can be recovered for future use.

For example, if your project only requires half a slab and the remaining offcut is large enough to be reused, you will only be charged for the half slab. However, if the leftover portion is too small to be repurposed, you will be charged for the full slab.

While we are able to fabricate material supplied by others, it is something we strongly advise against. It’s comparable to asking an electrician to wire your home with cables you’ve provided yourself. It is an expensive and time consuming process for all involved.

Before proceeding, consider the following important questions:
If the slab breaks, who is responsible - the supplier, the customer, or the stonemason?
What happens if the customer has not provided enough material?
Who warranties the finished product - the supplier, the customer, or the stonemason?

Gitani Stone will fabricate third-party material, but we do so strictly under the condition that we accept no liability for any damage, defects, or mistakes - even if the issue occurs due to our mistake. All work is undertaken entirely at the customer’s own risk.
We also require that spare material be provided upon request, no questions asked.

Gitani Stone requires a 50% deposit to hold material in your name. Upon receipt of this deposit, your selected slabs will be held free of charge for a period of 3 months.

After the initial 3-month holding period:
‍Full payment of the slab balance is required, regardless of fabrication or pick-up status.
If the slabs are not collected or fabricated within this period, a storage fee of $100 + GST per slab per week will apply.

This policy ensures fair access to limited stock and helps manage inventory space for all clients.

Yes we can also organise delivery to anywhere Australia wide.

As the product we work with is natural stone, all slabs come with irregularities and fissures which means that warranty is not possible on the slabs.

Etching occurs when calcium-based natural stones, such as marble or limestone, come into contact with acidic substances like fruit juice, vinegar, or wine. This reaction leaves a dull spot or light mark on the surface, often visible when viewed at an angle.

Etching is most noticeable on polished finishes, where the contrast between the high gloss and the dulled patch is stark. For this reason, we recommend a honed finish for marble. A honed surface is more forgiving, as any etching blends in more subtly with the matte appearance, making it a more practical choice for everyday use without compromising the beauty of the stone.

Caring for your stone surfaces involves regular cleaning with mild soap and water. Avoid harsh chemicals that can damage the finish. For deeper cleaning or sealing, consult our experts for tailored advice.

Yes, we provide professional installation services for all our stone products. Our skilled team ensures that every piece is installed with precision and care. We take pride in delivering a flawless finish.

For 20mm thick slabs the weighs per sqaure meter are as follows:
Marble - 55kg
Granite - 60kg
Quartzite 58kg